RecSee (Portal Recording System)
Negotiable Min Order Quantity Unit
- Required Quantity
-
- Place of Origin
- Payment Terms
- Negotiable
- Production method
- Negotiable
- Shipping / Lead Time
- Negotiable / Negotiable
- Keyword
- Category
- Computer Software
FURENCE Co., Ltd.
- Country / Year Established
-
South Korea
/
- Business type
- Others
- Verified Certificate
-
11
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| Category | Computer Software | Ingredients | - |
| Keyword | - | Unit Size | - |
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Product Information
RecSee (Portal Recording System)
RecSee is the solution that can record various multi media through supporting the integration recording with a voice, screen, video, text rexording features.
- Recording of a variety of ways
- Support a recording by various recording system like a TDM/IP/IPCC.
- IP recording system guarantees best sound quality and stable recording using the Mirror method that FURENCE has developed. - Utilization of various interfaces
- Through this system linkages with various interfaces required by customer company, it can be used in several system.
- It can appropriately respond to various environments by supporting various kinds of PBX and CTI interface. - Various analysis function
- This system supports accurate analysis of consultation patterns, extensive search and analysis features as well as simple voice recording.
- It helps to improve the quality of consultation of contact center through an analysis of various data. - Powerful extension function
- In addition to Window OS, this system supports recording system based on Linux OS.
- Recording system based on Linux OS supports different properties with Window OS. It has high performance, stability, low cost and security.
Features
- RecSee Voice Recording
-Powerful user interface : Interface for user
Menu for personal user
Support a variety of community(Bulletin, Note)
Intuitive user interface : Support various call statistics
Refined player
Monitoring system status
Support a variety of recording options
Linkage with various middleware
Real time monitoring - RecSee Screen/Text Recording
Support solution of two methods
Configurate a system for the user using the drag & drop features
Support recording of two methods : Capture Recording, movie Recording
Support captures of five methods
File transport option : Immediately/reservation transport
Recording agent's typing - RecSee Video Recording
Capture video of customer and agent in real time
Support the recording regardless of the type of telephone
It can flexible respond to other system - RecSee Evaluation
Consulting various evaluation methods and operating methods
Support various report according to the individual, team, period.
Support the evaluation and static of information.
Support service quality improvement and service strategy establishment by providing VOC. - RecSee Linux
It can record the 200ch simultaneously
It shows higher performance with low specification than the Window server.
It is unnecessary to patch frequently like a Window serve.
It can meet various needs of customer in a network configuration and install the system by redundancy.
B2B Trade
| Price (FOB) | Negotiable | transportation | - |
|---|---|---|---|
| MOQ | Negotiable | Leadtime | Negotiable |
| Payment Options | Negotiable | Shipping time | Negotiable |
- President
- Shin Hyun-sam
- Address
- 604, Halla-SigmaValley, 53, Gasan digital 2-ro, Geumcheon-gu, Seoul, Korea
- Product Category
- Computer Software
- No. of Total Employees
- 1-50
- Company introduction
-
Furence is a company specializing in call center solutions. Focused on R&D, the company develops and supplies individual solutions related to call centers, such as recording, IVR and electronic boards etc.,
Furence also is a solution company developing T-Motion, a CTI system integrating individual solutions that reflects recent trends in markets.
Furence is a small but it's global company with a global scope and whose products are being used by not only the nation?s important public institutions and financial companies, but also branches of large firms located in about 45 countries.
- Main Product
