Enigma WFMS (Wark Force Management System)

Enigma WFMS (Wark Force Management System)


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Category
Computer Software
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FURENCE Co., Ltd.

Country / Year Established
South Korea South Korea /
Business type
Others
Verified Certificate

11

DUNS

Product name Enigma WFMS (Wark Force Management System) Certification -
Category Computer Software Ingredients -
Keyword - Unit Size -
Brand name - Unit Weigh -
origin Stock -
Supply type - HS code -

Product Information

WFMS System Summary

WFMS System from a variety of original source data collection / processing of the call center personnel training and work-related assessment, management, and the accumulated data through the forecast calls for the optimized solution.

Inherent in the call center business unit of the item selected, then the data collected, and it reflected in the quantification of the number of consultants and business related training materials are utilized. Conducted training for managers on the results of this evaluation can be performed, at the call center to seek evaluation by the value of the weights can be granted by the elements.

In addition, for calls made between customers and agents to manage, and evaluate and quantify hwahayeo it provides a reasonable goal determined the level of the call center can manage the entire service

These results re-gather their feedback on the target value is more accurate and valid gapeurosseo is utilized.

WFMS System elements flow

B2B Trade

Price (FOB) Negotiable transportation -
MOQ Negotiable Leadtime Negotiable
Payment Options Negotiable Shipping time Negotiable

FURENCE Co., Ltd.

Country / Year Established
South Korea South Korea /
Business type
Others

11

DUNS

President
Shin Hyun-sam
Address
604, Halla-SigmaValley, 53, Gasan digital 2-ro, Geumcheon-gu, Seoul, Korea
Product Category
Computer Software
No. of Total Employees
1-50
Company introduction

Furence is a company specializing in call center solutions. Focused on R&D, the company develops and supplies individual solutions related to call centers, such as recording, IVR and electronic boards etc.,

Furence also is a solution company developing T-Motion, a CTI system integrating individual solutions that reflects recent trends in markets.

Furence is a small but it's global company with a global scope and whose products are being used by not only the nation?s important public institutions and financial companies, but also branches of large firms located in about 45 countries.

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